T&C

Terms & Conditions (Important Information)
FOR GPS GRAPHICS LTD
PLEASE NOTE WE DO NOT PRINT ON VINYL
PLEASE READ CAREFULLY
Web: www.gps-graphics.co.uk – Direct E-mail: enquiries@gps-graphics.co.uk Facebook: Phoenix Graphics Barnsley


We do our best to provide a quick professional reliable service, however to do this we need to know what you require first. Before we can issue an accurate quote, please supply us with as much details as possible.
What we need from you first:

Size:
Either overall size of graphic required (height & width) or area you have to work with and we will make it fit. Please state cm, mm, inch or meter.
Colour(s) required:
Please note colours may vary as it is vinyl and depends on stock availability, vinyl is not printed.
Standard or mirrored (standard will be supplied if not stated)
An image or some idea of what we are working with. (See artwork requirements)
ANY QUESTIONS USE THE CONTACT US BUTTON ON OUR WEBSITE OR FACEBOOK PAGE (PHOENIX GRAPHICS BARNSLEY) OR TO SENT IMAGES AND YOUR QUESTIONS TO: enquiries@gps-graphics.co.uk

ARTWORK REQUIREMENTS:
Original artwork if possible is preferred; we understand this may not always be possible. If not we accept, Ai, EPS, SVG or a good quality black on white JPEG or PDF.
Please do not send us small blurry images copied from the internet.
Images sent must be typed and not handwritten; we must be able to read correct information. Provide us with as much information as possible, help us to help you.
We always send a proof for approval before we start production.
Original artwork:
Fonts must be embedded and welded were necessary, we do check the design before we start cutting,

UPLOAD YOUR IMAGES TO:

enquiries@gps-graphics.co.uk
If these requirements are not met further charges may be incurred.
It is your responsibility to make sure that all spelling, web addresses, numbers, layout, colours ECT are correct, we will not accept responsibility once approved.
We will not accept responsibility for mistakes once approved. ALWAYS CHECK THE PROOF WE SUPPLY CAREFULLY.
ANY QUESTIONS USE THE CONTACT US BUTTON OR TO SENT IMAGES AND YOUR QUESTIONS TO enquiries@gps-graphics.co.uk

ARTWORK CHARGES:
Other companies charge artwork fees, upload fees and even disk handling fees, even when all requirements are met. We only make extra charges were necessary.

  • Straight Vectorisation             =          FREE (IF ORDER IS PLACED)
  • Re-draw                                  =          £25 PER HOUR
  • Internet search                       =          £10
  • Standard Layout                     =          FREE (IF ORDER IS PLACED)
  • Personalised artwork              =          £25 PER HOUR
  • Upload fee                              =          FREE (IF ORDER IS PLACED)
  • Disk handling fee                    =          FREE (IF ORDER IS PLACED)
  • SUPPLY OF OUR FILE (ai)        =          £150 per image (sent via E-mail)

POSTAGE:
We make all our graphics to order. Please allow up to 7 days for delivery. We try to keep postage as close to cost as possible and be as accurate as we can when quoting. We use the Post Office and Parcels to Go depending on requirements.

VEHICLE LIVERY REQUIREMENTS:

We do not keep vehicle outlines up to date as this is a great expense and change annually, we would need the vehicle to measure up, and if this is not possible we will need you to accurately measure the areas of the vehicle being liveried.
Please make sure when dropping off your vehicle it is reasonably clean, not polished and is free from grease and wax. Failure to do so will incur a £50 charge for cleaning.
If the vehicle is dropped off late a £150% overtime charge will be added per hour for overrun. (£37.50)

APPLYING YOUR GRAPHIC:

Please see our You Tube video to see “How to apply your Vinyl Graphic” or read our fitting guide.
You are responsible for cleaning and checking integrity of the surface in which vinyl is to be applied. We will not accept responsibility for damage/peeling to any paintwork that has not properly been applied, prepared, finished or dried.

ANY QUESTIONS USE THE CONTACT US BUTTON OR TO SENT IMAGES AND YOUR QUESTIONS TO
enquiries@gps-graphics.co.uk

WHAT WE DO:

  • Cut vinyl graphics using 5-7 year life calendared vinyl (WE DO NOT USE RITRAMA due to very poor quality)
  • Cut vinyl window graphics
  • Cut vinyl vehicle livery
  • Cut vinyl T-shirt graphics (cotton & cotton polyester mix garments) heat press material. (Please note we only keep Black T-shirts and Polo shirts small to xxl in stock) You may supply your own garments upon approval by us first.
  • Small Foamex signs
  • Magnetics (.86 Vehicle Grade)
  • Ceramic house signs (Supplied with fixings and pre drilled)
  • Sublimation printed Mugs, Photo Slates, Glass Photo frames.
  • Sandblasted personalised etched glassware, Inc mirrors, pint, wine, champagne, water, vases, glass coffee tables, stainless steel, ECT. You may supply your own glassware upon approval by us first. All our glassware is dishwasher safe. Style of glassware may vary due to stock availability.

WE DO NOT:

  • Print (except sublimation on products we supply)
  • Digital print
  • Vehicle wrap
  • Screen print
  • WE DO NOT PRINT ONTO VINYL

See our You Tube videos to view our gallery of what our customers have ordered.
ADDITIONAL INFORMATION:

  • If you are not confident fitting your own graphics, then you should consult your local graphics fitters.
  • See our fitting instructions or watch our You Tube video.
  • We will not accept responsibility for damaged to paintwork or surfaces; it is your responsibility to check paintwork and surface suitability, integrity, quality and correct surface being used. Vinyl will not stick to some plastics, or rough and highly textured surfaces. It is your responsibility to check first.
  • Keep your graphics flat at all times and avoid extreme temperatures prior to fitting. We will not be held responsible for graphics ruined by incorrect storage or fitting.
  • We will not share or sell any information given to us with any third party.
  • All original artwork is owned by GPS Graphics, this includes any artwork we create in any way including the image and file.
  •  If you own the design then you own the design and can do whatever you like with it, but we own the file we create, we will not use or produce your artwork in any other application without your approval and permission.
  • Any original artwork we design we own and is subject to copyright therefore cannot be used or reproduced in anyway without our permission
  • We will not supply our vector file unless a £150 fee is payed per file.
  • We reserve the right to change and or improve our designs on file without notification.
  • All materials remain the property of GPS Graphics until paid for in full.
  • A deposit may be asked for before any work is carried out. And must be paid for in full before being released.
  • We do not offer an account with us, therefore payment via cash or PayPal is required. Debit/Credit card or cheques are not accepted at this time.
  • As we are internet only based, and due to our very busy schedule, we do not usually offer a fitting service, (with the exception of vehicle livery brought to us). However we will fit locally in the Barnsley area with a pre-arranged time/date and at £25 per hour Inc travel time.
  • SEE ADDITIONAL PRICE GUIDE FOR APPROXIMATE CHARGES/QUOTES
  • ANY QUESTIONS USE THE CONTACT US BUTTON OR TO SENT IMAGES AND YOUR QUESTIONS TO:
  • enquiries@gps-graphics.co.uk
  • FACEBOOK (PHOENIX GRAPHICS BARNSLEY)